Part (1)
Break-even Calculator
The break even calculator allows to examine some of the critical profit drivers of the business including- sales volume, average cost of production and the average sales price.
Break even analysis depends on the following variables:
- The fixed production costs for a product.
- The variable production costs for a product.
- The product's unit price.
- The product's expected unit sales
For Operational of Middle Management levels, the break even figure can help they to plan or prepare the financial budget and analysis the short-term planning.
For Operational of Serior Management levels, after collecting the data, it can show the average number of units each business has to sell to cover set up costs (in a start up business), this is improtant and useful for analysing the long term bussiness planning.
Break even analysis depends on the following variables:
- The fixed production costs for a product.
- The variable production costs for a product.
- The product's unit price.
- The product's expected unit sales
For Operational of Middle Management levels, the break even figure can help they to plan or prepare the financial budget and analysis the short-term planning.
For Operational of Serior Management levels, after collecting the data, it can show the average number of units each business has to sell to cover set up costs (in a start up business), this is improtant and useful for analysing the long term bussiness planning.
Online Customer lifetime Value Calculator
(from Harvard Business School)
is the online tool can calculate the Customer Lifetime Value, Customer Retention Rate, and Overall Customer Lifetime Value online. It can analysis to see how different variables will drive the Customer Lifetime Value and Profitability and plan business strategies for improvement.
For the managment levels, it can know the Lifetime Value of the customers is crucial to the business as it serves as a benchmark and it can determine how much time, effort and money a firm can afford to invest to acquire that customer in the first instance. It'll allow to acquire more customers than competition through better and more attractive offers; it'll dramatically increase a bottomline through more repeat sales and shoot the profits through the roof.
Hong Kong Yellow Pages Online Map
covers useful information on aspects like shopping, dining and transport, making them searchable by several topical and easy functions with the information presented in a mapping format.
For the managment levels, it is easy way to get the data from client once they are searching the informtaion from the website, such as "Location Search", "Info Map", "Dining Map", "Tourist Map", "Traffic Map", "Weather Map", "Census Map".
HSBC Mortgage Planner
is calculation tool to calculate the client income and the solicitor fee (such as sales and purchase agreement, assignment deed and mortgage deed), government fee (including stamps duty) and property agent fee without money and 24hours online service.
For the managment levels, it can help to serve the client all the time and hit the target client needs.
Part (2)
According to the OpenBravo ERP demo, we find the module can be used to handle each step within the Order-to-Cash business process below;
- Accept/Enter Order - Procurement Management
- Order Acknowledgement - Procurement Management
- Purchase Materials - Material Requirement Planning (MRP)
- Receive Materials - Warehouse Management
- Production - Production Management
- Packing - Production Management
- Shipping - Sales Management
- Invoicing and Collection - Sales Management / Financial Management
Part (3)
Departments of Sales and Marketing, Production Planning and Manufacturing, Accounting and Finance need to coordinate from start to finish of the Order-to-Cash business process.
Using the ERP software, it can intergate all datas and replaces traditional, disconnected information system. Also, it allows real-time sharing and monitoring of information across organization. Besides, it minimizes response time to customer and suppliers. It pushes decision making down to lower level staff. Moreover, it improves operating performance as well as standardizes all data and business processes. All of them are making all Departments' work easier, efficiently and accurately.
ERP software can serve as the foundation or platform for decision support systems because it can be provided the extensive database- it is automating and integrating the majority of the business processes.
Hi ! You're only expected to discuss any ONE out of the FOUR decision support systems, so you have done more than expected.
回覆刪除The descriptions provided are fine, the examples of decisions can be made more specific. For example, with the customer lifetime value tool. If the company knows that customers must remain with the company for two years before they make a profit on them, they can use this knowledge to decide how much to spend on retaining first-year customers. The amount should not exceed the potential profit they will earn from these customers for the two years they will remain with the company. But it's still important for them to give priority to this campaign because otherwise, they will not make a profit on short-term customers.
The section on ERP software is good. Answers are correct. It would help if some screen shots of the modules are added, but it's optional.
Hope this helps !